Please have your Lead Mentor/Coach Submit the tickets through this system.  You can either submit a ticket through the website or by emailing support@fim.freshdesk.com

Include your Program, Team Number and Descriptor in the Subject Line to help assign your ticket to the correct Queue:


Technical - Robot Technical Questions

Judge - Judging Questions

Inspection - Robot Inspection Questions

Ref - Referee or Rules Questions

Admin - Administrative Questions


Example:  FRC 123 - Technical - WiFi Issue

Even though it is not required it is recommended to create an account to keep track of tickets for your team!